UNISEX: FIT: Men's styles are true to size. We suggest when purchasing women's styles select a size smaller than you would typically wear. Please refer to the size conversion chart.
SIZE CONVERSION Unisex XSmall = Women's S Unisex Small = Women's M Unisex Medium = Women's L Unisex Large = Women's XL Unisex XLarge = Women's 2X Unisex 2X Large = Women's 3X
CARE INSTRUCTIONS: Wash your garment inside out in cold water. Hang to dry (preferred) or tumble dry on low heat. Iron inside out. Do not use steam.
We use the United States Postal Service (USPS) as our preferred method of shipping. We provide tracking for all shipments. You will receive tracking information via email when your package has been shipped. The estimated shipping time is 5-7 business days of ordering. If you prefer priority or express shipping, please contact us at email@example.com
Once your order has been delivered and accepted by the United States Postal Service, Kiffany Dugger, International will not be responsible for lost, stolen or damaged packaging. In the unfortunate instance you do not receive your package within 10-14 days, please contact your local postal service with the tracking number that was provided upon shipping. If you are unable to resolve the shipping issue with the United States Postal Service, please contact us.
Due to the COVID-19 pandemic packages may take longer to arrive. Due to the COVID-19 pandemic and social distancing, orders are typically shipped on Monday and Wednesday. Please note we do not ship on Sundays or holidays. We will do our absolute best to provide a seamless processing and shipping experience. Often incidents that are beyond our control, such as natural disasters, unforeseen business challenges, local and global crisis and other occurrences that may hinder order processing. In case such an event occurs, we will contact you and provide a plausable solution.
RETURNS AND EXCHANGES
Due to the COVID-19 pandemic we do not offer returns at this time. We do not offer refunds at this time. If you receive an item that has been damaged we will provide an exchange for the same item within 14 days of receiving the item. We are not responsible for items that have been ordered in the wrong size. If you are displeased with an item ordered in an incorrect size, we will provide a store credit for an item of equal or lesser value.
Books and Downloads can not be refunded or exchanged.
Bracelet Return Policy
Bracelets are made with stretch cord. In unfortunate event your bracelet breaks within 14 days of receiving your order we will rue happy to restring your bracelet. Please send the beads and charms to the address listed below. If you have any questions or/or concerns please contact us at firstname.lastname@example.org.
Kiffany Dugger PO Box 840753 - Houston, TX - 77284